Dental Receptionist/Office Manager WEST MEDFORD, MA

ISABELLE JAILLET D M D PC

Dental Receptionist/Office Manager

Full Time • WEST MEDFORD, MA
Benefits:
  • Employee discounts
About the Role: 
Join the friendly team at Isabelle Jaillet DMD PC in West Medford, MA as a Dental Receptionist/Office Manager! We're looking for an organized and personable professional to be the welcoming face of our practice and keep daily operations running smoothly. If you thrive in a patient-focused environment and love keeping things organized, this could be the perfect opportunity for you. 

 
Responsibilities: 
  • Greet and check in patients, creating a warm and welcoming front office experience
  • Schedule and confirm patient appointments using dental practice management software
  • Manage patient records, ensuring accurate and up-to-date documentation
  • Handle insurance verification, billing, and claims submission
  • Collect and process patient payments and manage accounts receivable
  • Answer phones, respond to inquiries, and coordinate communication between patients and clinical staff
  • Oversee day-to-day office operations, including supply ordering and vendor coordination

Requirements:
 
  • Prior experience in a dental or medical office setting strongly preferred
  • Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft, or similar)
  • Knowledge of dental insurance, billing, and coding procedures
  • Excellent communication and interpersonal skills with a patient-first attitude
  • Strong organizational and multitasking abilities in a fast-paced environment
  • Proficiency in Microsoft Office and general computer skills
  • Professional, dependable, and detail-oriented team player

About Us:
 
Isabelle Jaillet DMD PC is a trusted dental practice serving the West Medford, MA community with a commitment to high-quality, compassionate patient care. Our patients love us for our personalized approach and welcoming atmosphere that makes every visit comfortable. We pride ourselves on fostering a supportive team environment where every staff member plays a vital role in the success of the practice.
 
Compensation: $20.00 - $32.00 per hour




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